General questions

Call 800-4-CARBON, e-mail info@calgoncarbon-us.com or for more specific information, click here and complete an application questionnaire so we may better assist you.

Customer Relations

If you want to place an order, ask about the status of an order or ask an invoice-related question:

Call 866-225-4660 Or e-mail customerrelations@calgoncarbon-us.com

Customer Satisfaction

To notify us of a problem regarding our products or services:

Call 800-4-CARBON Or e-mail customersatisfaction@calgoncarbon-us.com

Services

After the adsorptive capacity of activated carbon has been exhausted or the treatment project has been completed, Calgon Carbon can offer reactivation services for the spent carbon that are less costly and carry less long-term liabilities than disposal. The spent carbon can be returned to Calgon Carbon for thermal reactivation and recycle to the same or similar applications. The reactivated carbon can be directly returned to the client or replacement virgin or reactivated carbon can be substituted, if needed.

Further information on Calgon Carbon's Activated Carbon Reactivation/Recycle Services can be found on the links below: